Privacy Policy

Last updated: March 6, 2020.

Hirviniemi Capital Ltd. | The Little Elk Villas In Ruka 

We care for your privacy and appreciate your trust that we will do so carefully and sensibly. Our Privacy Policy describes how we collect and process your private information through this website, booking.com, and direct forms of communication between you and our representatives. By using our website and/or our services you are consenting to the practices described in this Privacy Policy. We make sure we manage all data in accordance with our legal responsibilities under the applicable EU General Data Protection Regulation.

In matters considering our Privacy Policy, contact us via our contact form or send us an e-mail to info(at)littleelk.fi

What personal information do we collect?

We collect your personal information in order to provide and continually improve our services.

List of the types of information we collect:

Information you give us: We receive and store any information you provide in relation to our services. You can choose not to provide certain information, which may affect the service we are able to provide you.

Automatic information: We automatically collect and store information of the usage of our website. This may include: your ip-address, location, type of device, and your interaction on our website. 

Information from other sources: Our operations rely partially on the information you give to Booking.com. 

What purpose do we use your information for?

We use your personal information to operate, provide and improve your customer experience before, during, and after your stay at our villas. These purposes include:

Purchase and delivery: We use your personal information to handle orders, process payments, and communicate with you about your orders, products and services, and special offers.

Comply with legal obligations: In certain cases, we collect and use your personal information to comply with laws. 

Communicate with you: We use your personal contact information to communicate with you in relation to customer relationships via different channels (e.g., by phone, e-mail, chat).

Fraud Prevention: We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, and our operations.

Do we share your personal information?

We share and collect information of reservations through Booking.com. All data processed between us and Booking.com is handled in accordance with the Privacy Statement of Booking.com.

If you request us to arrange you any third-party activities, (e.g. a husky safari or a helicopter ride) we might have to share your information to a trusted third-party on your consent in order to arrange the activity. 

How do we protect your privacy?

We protect your private information by constant training our staff and through following the GDPR Guidelines, Recommendations and Best Practices. 

Your rights

The EU GDPR regulation provides you eight essential user rights:

  1. The right to be informed about handling of your private information
  2. The right to access the data collected from you: contact us and we will provide you a subject access report about the data we have collected 
  3. The right of rectification
  4. The right of erasure: on your request we will delete all information we are not mandated to hold to comply applicable law
  5. The right to restrict processing of your data
  6. The right to data portability
  7. The right to object
  8. The right to limit automated decision-making and profiling
To use your data privacy rights, contact us via our contact form or send us an e-mail to info(at)littleelk.fi

Cookies

Our website uses cookies and analytical tools in order to provide a smooth and seamless experience for the user. The usage of cookies can be restricted via the users browser settings. Analytical tools (e.g. Google Analytics) help us to target and monitor the content of our pages for a better customer experience. 

What is a Cookie? Each cookie is effectively a small lookup table containing pairs of (key, data) values. Once the cookie has been read by the code on the server or client computer, the data can be retrieved and used to customize our web page appropriately.

How Long Does a Cookie Last? The time of expiry of cookies created from our website varies up to a year from creation. By default the cookie is destroyed when the current browser window is closed, but it can be made to persist for an arbitrary length of time after that.